Better Customer Service in Credit for Water Utilities through Artificial Intelligence

Better Customer Service in Credit for Water Utilities through Artificial Intelligence

The 31st January 2019 was an important date for the UK water sector. On this day Ofwat published its initial assessment of the PR19 business plans submitted by suppliers. Customer service, affordable bills and innovative approaches are 3 of the 4 key themes that Ofwat will use to assess the plans. So how are water companies planning to address debt management challenges and align with the key themes from Ofwat?

Artificial Intelligence Solving Cash Allocation and Credit Collection Pains in Recruitment

Artificial Intelligence Solving Cash Allocation and Credit Collection Pains in Recruitment

Recruitment companies often hear a lot about Artificial Intelligence; how every role will be replaced by a robot, how companies will be firing, rather than hiring staff, and how it will make the recruitment industry obsolete overnight.

South Staffs Water and Rimilia agree AI partnership

South Staffs Water and Rimilia agree AI partnership

Rimilia are pleased to announce a new partnership with South Staffs Water, a provider of the resource to around 1.6 million customers in the UK. The partnership sees the utility company integrating our AI credit management software to help customers with paying bills.

Can technology supersede outdated credit management workflows?

Can technology supersede outdated credit management workflows?

customers the same? Can it truly allow collections departments to run a fair and customised approach to credit collections for each customer?

Rimilia hits 86% new license growth and record customer acquisition rate

Rimilia hits 86% new license growth and record customer acquisition rate

Rimilia are pleased to announce in its 2018 fiscal year they exceeded its customer, revenue, company and product goals. One of the key highlights is year-on-year double-digit revenue growth, driven by new and existing customers.

Graydon and Rimilia form a knowledge alliance

Graydon and Rimilia form a knowledge alliance

Rimilia are pleased to announce its strategic partnership with Graydon, leading provider of business data, insights and analytics. The partnership sees the launch of a series of workshops designed to widen knowledge and share expertise for credit and finance professionals.

House of Fraser: should suppliers to the retail sector be concerned?

House of Fraser: should suppliers to the retail sector be concerned?

Guest Blog – Since the recent demise and subsequent appointment of EY as administrators of House of Fraser it has become apparent that their retail supply chain has been badly hit. But could this have been avoided? Hear Howden’s view.

Rimilia commits to world class IT security with new ISO27001 certification

Rimilia commits to world class IT security with new ISO27001 certification

Rimilia are pleased to announce they have achieved ISO27001 certification, the internationally recognised standard for Information Security management, as part of an ongoing commitment to providing world class IT and data security.

Too big to fail?

Too big to fail?

Guest Blog – Recent large corporate failures have taught us that no one is too big to fail. However, it can be easy to be complacent when dealing with well-known brands. Hear Graydon’s view on how to avoid this trap.

Rimilia joins select Microsoft ScaleUp programme to drive global expansion

Rimilia joins select Microsoft ScaleUp programme to drive global expansion

Rimilia, a leading global intelligent financial automation software provider, has announced a collaboration with Microsoft after being accepted onto the current cohort of the select Microsoft ScaleUp programme.